A great and efficient live chat customer support care system is one of the key factors for a successful business enterprise. A lot of the prosperous brands gave serious consideration to customer satisfaction and online communication. Tackling the issue of customer satisfaction requires a clear understanding of what your visitors actually need or else, one would be wasting efforts and investing in huge losses. The consumer has 4 basic needs that must be met in order to have access to massive profits. They are: Fast complaints tackling; Ease of accessibility; Friendly communications; Trust and dependability. If the above mentioned needs are addressed, your customer satisfaction ratings will reach the sky. This is what the Live Chat for website is capable of. Lets review some of the most popular and effective Live Chat tools for websites and online stores that will be capable to grow your business and boost your profits. I have tried numerous chat tools and i will start with my favourite one that captured me with its simplicity and rich features, thank you developers. 1. Live Chat by WPAdm - wp.chat.com is easily affordable, easy to set-up as well and works efficiently well plugin for wordpress and other platforms that can be embeded to site by pasting chat code to the footer or header. Some of the key features of the WPAdm live chat include:
I use it on my blogs and at blogs and webshop of my clients and we all are happy with this chat tool. I placed in on the first place because it is my fav and i use it for a year or so and move to the PRO version.
The second chat is called LiveChat
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